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Privacy Policy

Last Updated: [Insert Date]

Craftlooms (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using the Craftlooms website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the website

  • Referring URLs


2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Communicate with you regarding orders, inquiries, or support

  • Improve website functionality and user experience

  • Send promotional emails (only if you opt in)

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations


3. Cookies and Tracking Technologies

Craftlooms uses cookies and similar technologies to:

  • Remember user preferences

  • Enable essential website functionality

  • Analyze traffic and usage patterns

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.


4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and analytics service providers

  • Legal authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.


5. Payment Security

All payments are processed through secure, PCI-compliant third-party payment gateways. Craftlooms does not store or have direct access to your full payment card details.


6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, and accounting requirements


7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request data portability

To exercise these rights, please contact us using the details below.


8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.


10. Children’s Privacy

Craftlooms does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.


11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website indicates acceptance of the revised policy.


12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: [Insert Contact Email]
Website: Craftlooms